Return Policy


HUNTER Pet Store will accept returns of online orders up to 30 days after it has been received by the customer. HUNTER Pet Store kindly asks you to return the item with its original tags STILL ATTACHED and in an original packaging if possible. HUNTER Pet store also asks you to mail the item back with a copy of the original packing slip or receipt. Any merchandise that is in used condition and/or returned without the original packaging may be refused or subject to a repackaging fee. 

Please note: All shipping charges must be paid by the customer.

In case of online order return, once the item has been received, we will issue the refund immediately and you'll be informed about it via email.

Toys and treats that have been used or chewed on are not eligible for returns. 

To contact HUNTER Pet Store:
Phone: +1(954)918-6566
Address for returns: HUNTER Pet Store, 707 SW 14th Court, Fort Lauderdale, FL 33315.